See below for answers to some of our most frequently asked questions. You can also scroll down to find our Terms & Conditions and Privacy Policy. If you have any other questions that are not answered here, please don’t hesitate to get in touch.


Why can’t I access the Design Collections page?

This page is password protected. This area is for customers purchasing copyright and/or licensing designs.

If you are a customer and wish to view please get in touch for a login - maryjones.design@virgin.net


What payment methods are accepted?

A range of major credit and debit cards are accepted. Payments are made using a secure checkout and no details are shared or stored on our website.

What are the delivery costs?

UK delivery is £10.00

If you are an international customer please get in touch and we can provide you with a quote for the delivery costs.

When will my wallpaper order arrive?

Please allow approximately 2 weeks for your wallpaper to be printed and shipped. International orders may take longer. Please be aware of any import charges and customs fees you could be responsible for paying to receive your order.

Can I get a refund?

As our wallpaper is made to order we are unable to offer refunds unless there has been a manufacturing fault.

Can I cancel my order?

Yes, provided you contact us within 12 hours of your purchase via email or phone. If your order has been printed or dispatched a refund cannot be issued.

Do you do bespoke orders & commissions?

Yes, we are more than happy to discuss your project with you. Please call or email Mary and her team and we will go from there.